EMH Mechanical

Privacy Policy

Last updated August 25, 2026

EMH Mechanical, LLC respects the privacy of customers and website visitors. This policy explains what information may be collected through our website and how we use it.

Information you provide

We may collect your name, phone number, email address, service address, project details, equipment information and any message or photo you submit when you request service, schedule an appointment, use the customer portal or contact us through the website.

Online scheduling, chat and shopping tools

Our website uses services provided by Housecall Pro for scheduling, lead forms, customer portal access and website chat. Contractor Commerce provides the instant-estimate and filter-shopping tools. Information entered into those tools is handled by the applicable provider and may also be made available to EMH Mechanical so we can respond to your request or complete your order.

How information is used

We use submitted information to schedule and provide service, prepare estimates, communicate about projects, process requested transactions, maintain customer records and improve our website and customer service. We may also use contact information for reasonable follow-up related to a request or prior service.

Website data and cookies

Our website and its service providers may use cookies or similar technology to operate embedded tools, remember settings, understand website use and measure marketing performance. Browser settings can be used to limit cookies, although some scheduling, chat or shopping features may not work correctly afterward.

Service providers and disclosure

We may share information with companies that help us operate our business and website, including scheduling, communications, payment, financing, estimate, shopping, hosting and analytics providers. We may also disclose information when required by law or when reasonably necessary to protect customers, our company or the public. EMH Mechanical does not sell customer information for money.

Security and retention

We take reasonable steps to protect the information we control. No website or online service can guarantee complete security. Information may be retained as needed for service records, warranties, accounting, legal requirements and normal business operations.

Your questions and requests

To ask a privacy question or request an update to information you previously submitted, call (248) 709-5533 or email ehawes@emhmechanical.com.

Policy updates

We may update this policy as our website or service providers change. The latest version will remain posted on this page with its current effective date.